About us
We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside.
We deliver care from multiple sites including an emergency care hospital, general and community hospitals, an outpatient and diagnostic centre, an integrated health and social care facility and many community venues.
- We are one of the North East’s largest employers with more than 10,000 dedicated members of staff.
- Our staff rated us the best acute and combined acute and community trust in the country, with morale the highest of any NHS trust in the country.
- We have a Council of Governors which represents the public, staff and some of our external partners.
We have been twice rated ‘outstanding’ overall by the Care Quality Commission (CQC). View full report here
Our services include:
- Emergency and urgent care services including emergency surgery
- Planned and on-going care and rehabilitation
- Outpatient clinics in a range of conditions
- Elective surgery
- Diagnostic services
- Maternity services
- Children’s services
- End of life care
- Therapies including physio, occupational and speech and language
- Community services such as district nursing and health promotion
OUR VALUES
Respect
Always be respectful towards others and support colleagues to succeed. By displaying this behaviour you will be leading by example and will be a good role model to those around you.
Everyone’s contribution counts
Each and every one of you has a part to play in making this trust outstanding. It is important that you all recognise how valued you are and we would encourage you all to take responsibility for developing yourself and encouraging others to do the same.
Responsibility & accountability
We are all responsible for the decisions we make and the actions we take. Having positive working relationships both within our own teams and across other teams is important.
Patients first
Always put the needs of the people we care for before anything else. Show empathy in everything you do and deliver the best compassionate care you can. Meet the need for both physicaI and emotionaI support.
Safe and high quality care
Delivering the highest quality and safest care we can is at the heart of everything we do. To achieve this we all need to encourage and be open to participating in continuous improvement.
To improve quality and safety we should all help to generate new ideas and innovations and support others to test their ideas. Look for ways to measure performance so we can act on facts.
The Northumbria Way
As a trust we genuinely care about our employees and work hard to create an inclusive culture where diversity is celebrated. We also work hard to make sure people feel safe and supported while at work so we can create happy, healthy and productive teams.
We appreciate the importance of supporting people to succeed and progress in their chosen careers, and when they do, we recognise and celebrate this. We pride ourselves in being a trust that shows our gratitude to people for the work that they do and always says thank you.
While our staff care for patients, we care for our staff. We do all that we can to help them to lead healthier lifestyles by encouraging them to look after their physical, mental and financial wellbeing.
We know that working together in this way means we are more likely to be able to retain and grow our brilliant workforce. Our people are the heartbeat of this Trust, they are all part of the Northumbria family and together we do things The Northumbria Way.
Our Geography
Geographically we are one of the largest trusts in the country. Services are delivered across Northumberland and North Tyneside in hospitals, in the community – such as GP practices and health centres – and in people’s own homes including:
- A specialist emergency care hospital – The Northumbria (NSECH)
- General hospitals at Hexham, North Tyneside and Wansbeck
- Community hospitals at Alnwick, Berwick, Rothbury and Blyth
- An integrated health and social care facility at Haltwhistle
- An outpatient and diagnostic centre at Morpeth
- Intermediate Care Units in North Tyneside and Northumberland
- Sexual health centres in North Tyneside and Northumberland